Official Document Updated 2026 Applicable in Malaysia

Shell99 Terms & Conditions of Platform Use

Please read this document carefully before using shell99's services. By registering or using our platform, you agree to comply with all terms set out below.

Document Contents
  • Acceptance of Terms
  • Account Creation & Security
  • User Responsibilities
  • Payments & Transactions
  • Liability Limits & Account Policy
  • Changes to Terms & Laws

Acceptance of Terms of Use

By accessing, registering for, or using any part of the shell99 platform — including the website, mobile app, and all related services — you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions.

These terms constitute a legally binding agreement between you as the user and shell99 as the platform operator. If you do not agree with any part of these terms, you are not permitted to use our services.

The shell99 platform is only open to individuals who are 18 years of age or older and are legally eligible to participate in online entertainment activities under applicable Malaysian law. shell99 reserves the right to request age verification at any time and to close any account that does not meet this requirement.

Account Creation and Security Responsibilities

Account Registration

Each user is permitted to hold only one active account on the shell99 platform. During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, phone number, and a valid email address. shell99 reserves the right to verify the information provided and to decline registration where inaccuracies or fraud are detected.

Password Security

You are solely responsible for keeping your password and account login details confidential. shell99 will not be held liable for any losses arising from unauthorised use of your account due to your own negligence. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

Creating multiple accounts under the same individual is strictly prohibited. shell99 employs detection technology to identify duplicate accounts and reserves the right to suspend or close all such accounts without prior notice, and to forfeit any balances held within those accounts if misconduct is established.

User Responsibilities and Platform Usage Rules

As a shell99 user, you agree to use this platform solely for lawful entertainment purposes and to comply with all applicable laws and regulations. The following actions are strictly prohibited:

  • Using automation software, bots, or any unauthorised method to access or interact with the platform.
  • Taking any action that undermines the security, stability, or integrity of the shell99 platform.
  • Cheating, impersonating another person, or abusing the promotional and bonus systems provided by the platform.
  • Engaging in money laundering or any other unlawful financial activity through the platform.
  • Sharing content that is unlawful, threatening, or harmful to other users on the platform.
  • Attempting to hack, breach, or gain unauthorised access to the platform's systems or other users' data.

Any violation of these rules may result in account suspension or termination without compensation, and legal action where necessary.

Payment and Transaction Information in MYR

All transactions on the shell99 platform are conducted in Malaysian Ringgit (MYR). You are responsible for ensuring that any funds you deposit come from a legitimate source and are in your own name. shell99 does not accept third-party deposits.

Deposits credited to an account may not be transferred to another user. All withdrawal requests will be processed in accordance with the verification procedures established by the platform. Shell99 reserves the right to request identity verification documents prior to approving any withdrawal, particularly for amounts exceeding certain limits.

Should any transaction appear suspicious or inconsistent with platform policy, shell99 reserves the right to hold or cancel the transaction in question while an investigation is conducted. All final decisions regarding payments are at the sole discretion of shell99 management.

Key Transaction Policy
  • All amounts in Malaysian Ringgit (MYR)
  • Deposits must be made in the account holder's name
  • Withdrawals are subject to identity verification
  • Suspicious transactions may be held for investigation
  • Bonus funds are subject to specific wagering requirements

Limitation of Liability, Intellectual Property and Account Policy

Limitation of Liability

Shell99 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform, including financial losses from gambling activity, technical disruptions, or unauthorised access not attributable to our negligence. The platform is provided on an "as is" basis, and shell99 makes no guarantee of uninterrupted service.

Intellectual Property

All content on the shell99 platform — including logos, designs, text, graphics, software code, and visual elements — is the exclusive property of shell99 or parties that have licensed it to us. You may not copy, distribute, modify, or use this content for commercial purposes without prior written consent from shell99.

Account Suspension and Termination

Shell99 reserves the right to suspend or terminate any user account at any time without prior notice if there is a breach of terms, fraudulent activity, or any action that compromises the security of the platform. Users whose accounts are closed due to a violation are not entitled to any compensation. For account closures requested by the user, any valid remaining balance will be returned in accordance with standard procedures.

Third-Party Links

The shell99 platform may contain links or references to third-party services. shell99 is not responsible for the content, privacy policies, or practices of any third-party websites or services. Use of third-party services is entirely at the user's own risk.

Changes to Terms and Applicable Laws

Shell99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Any changes take effect immediately upon publication on the website. Continued use of the platform after changes are published will be deemed acceptance of the updated terms.

You are encouraged to review this page periodically to ensure you remain informed of the latest terms governing your use of the shell99 platform.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms shall be resolved through the jurisdiction of a competent court in Malaysia. Should any provision of these terms be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Us

For any enquiries regarding these terms, please contact our support team.

[email protected]

FAQ

Understand Our Terms, Get Started with Confidence

Once you have read and understood these terms of use, you may proceed to register or log in to your shell99 account with full confidence.

Bahasa Melayu